Terms & Conditions

Welcome to the Hats Off Accessories (S.A IMPEX PRIVATE LIMITED, “we”, or “us”) consumer website (“Site”). We appreciate your business and welcome any feedback and recommendations to improve your buying experience. By visiting and/or using the Site you acknowledge that you have read, understand, and agree to be bound by the Terms and Conditions. You also agree to check this section periodically to be aware of changes and understand that your continued use of the Site shall be considered your agreement to any modified conditions. If you do not agree to these conditions, please discontinue use of the Site immediately.
Use of the Website—

By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.

Trademarks—

The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

External links—

External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

Warranties—

The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.
Disclaimer of liability—

The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, you or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Conflict of terms—

If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

Severability—

Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Applicable laws (choice of venue and forum)—

Use of this website shall in all respects be governed by the laws of the state of [insert your state], U.S., regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the [insert state] courts located in [insert county] county, [insert state], shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.
Exchange and Returns
Returns and Exchange
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. It will go through our quality check to find out the same.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer, without following these steps.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or in form of credit voucher, within a certain amount of days.
Sale items (if applicable)
Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at care@hatsoffaccessories.com or call on +91 9999001403
Address for returns is
S.A IMPEX PRIVATE LIMITED
F 40
EAST OF KAILASH
NewDelhi
India
110065
Cancellation Policy
“We respect your change in mind Cancellation Policy”
In case you have a change in mind just after making the payment, you can drop an e-mailat care@hatsoffaccessories.com with your order number. As long as your order has not been dispatched, we can cancel it and refund your amount.
If we receive your cancellation request before the product has been shipped, we will refund the entire amount to you within 7 working days of receiving your request.
Shipping
To return your product, you should mail your product to: F 40 east of kailash delhi delhi india 110065.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.